An AI chatbot for e-commerce that turns questions into sales
A shopper with an unanswered question is a shopper who leaves. SummitBots answers product, shipping, and returns questions from your own content — and captures the visitor’s details when they’re interested — so the conversation doesn’t end at the moment of doubt.
What your E-commerce chatbot handles
- Answer product, sizing, and compatibility questions
- Explain shipping, returns, and warranty policies
- Help shoppers find the right product
- Capture leads for restocks, discounts, or follow-up
- Hand off complex issues to your team
A conversation, start to lead
Why e-commerce businesses choose SummitBots
Sizing and shipping questions are abandoned carts in waiting
Shoppers rarely email to ask whether something runs small or arrives before Friday — they just leave. The assistant answers from your product data and policies at the moment of doubt, which is the difference between a bounce and a checkout.
Always on
Answers questions and captures leads 24/7 — including the nights and weekends when most inquiries would otherwise go unanswered.
Trained on your business
Replies come from your own information, so they’re accurate for your services, pricing, and policies — not generic web answers.
Questions, answered
Can it answer questions about specific products?
Yes — upload your product info or link your catalog content and it answers from your actual details, not generic guesses.
Does it handle order status?
It answers policy questions and captures the details of an issue for your team; live order lookups depend on your own systems.
Can it help recover abandoning shoppers?
By answering the question that would have made them leave — and capturing their email when they’re interested — it keeps the conversation alive.
See it on your e-commerce site in five minutes
Add it to your store and answer the questions that quietly cost you carts. Start free — no credit card, one line of code.
Start free today